Wednesday 17 June 2009

Session Two: Assignment One Question

1. Sales department and Warehouse within the company are integrated within the Order-to-Delivery process.

2. The steps are as follows:
i/ Sales manager receives Order from the customer
ii/ Using SAP Business One to access real time inventory data to confirm the item whether is in stock
iii/ Alert the warehouse and then the warehouse manager receives the sales order alert
iv/ The Pick & Pack feature in SAP Business One
v/ Print out delivery note and packing slip for the shipment
vi/ The software can update the order step
In conclusion, SAP Business one automates the Order-to-Delivery process and streamlines the entire operation.

3. Before implementing an ERP system, it takes time to re-engineer some of existing business processes & it involves fundamental rethinking and radical redesign of jobs. Time is needed. The stability of the ERP system needs to be tested at the very beginning and the practice should keep on from time to time. Numerous trials should be carried out, too. And the design /layout should be on a tailor-made basis in order to meet the actual needs of the business. Of course, apart from time & above other issues, the system is costly to implement. For a small business, the owner may consider how much (s)he can afford / invest. Also, the nature of the business is one of the elements to consider. Lastly, the structure (the size) of the business needs to be considered as well. If it is too small, it is better to implement in the future when the business gets more stable and become bigger.

1 comment:

  1. You mentioned that the "design/layout" of the software should be on a tailor-made basis to meet the actual needs of the business. Since ERP is packaged software, it cannot be tailor-made, however, a limited amount of customization can be done to make sure that its business processes are compatible with the firm's processes. Otherwise BPR must be performed.

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